Delivery & Collection

All orders are processed within 1 to 7 working days (excluding weekends and holidays).

Once we’ve received your order we will contact you to discuss payment options and delivery times and availability that best suited for you or collection.

We also have a showroom with our garden ornaments on show, Craftstone Treasures Yard, Unit 2 Gardden Industrial Estate, Tatham Road Ruabon, Wrexham LL14 6RG.

Pickup is available at our showroom, with times and dates discussed before arrival.

Click & Collect

You can skip the delivery fees with free local pickup at our Craftstone Treasures Yard, when placing your order and select free collection option at checkout, your order will be prepared and ready for pick up within 2 to 7 business days. We will send you an email when your order is ready along with instructions.

Our Craftstone Treasures Yard pickup hours are 9am to 4pm on Monday to Saturday.

Please have your order confirmation email with you when you come to collect.

Local delivery

We offer free local delivery for orders within a 5 mile radius of Craftstone Treasures Yard, located at Unit 2, Gardden Industrial Estate, Tatham Road, Ruabon, Wrexham LL14 6RG. Deliveries are made starting at 10 am on the agreed date, as arranged during our phone call. We will always coordinate with you before delivering and will never arrive without first making contact.

Although we do not provide a specific delivery time, you can request a phone call one hour before delivery to ensure you’re available to receive and inspect the item. Saturday deliveries, as well as AM or PM specific delivery windows, can be arranged but will incur additional fees.

Please inform us of any access restrictions for large vehicles when placing your order. Upon delivery, it’s important to thoroughly inspect the item before signing the delivery note. By signing, you confirm that the item has been received in good condition, and no claims for damage can be made afterward. Signing as "unchecked" or "not inspected" will not alter this agreement.

Do not feel pressured by the driver to sign the note without completing your inspection. The delivery driver will place the item as close as possible to your desired location, but please note that the vehicle cannot traverse soft ground, gravel, or steps. Additionally, the driver is not responsible for removing the item from the pallet or positioning it in your garden.

Delivery charges

Timeless Treasures
Carved in Stone

Call 01978 822702 or email sales@craftstonetreasures.co.uk